What should I do if I can’t remember my security question? Adrian, Pockit Team. April 24, 2018 21:28 Updated Follow If you can't remember your security question please call us on 02033229170 and we can reset it. Related articles My Pockit account has been debited but no goods have been supplied. Is my money Safe? How long does a load take to show up in my account? Can I use my Pockit card to make purchases using PayPal? Where can I use my Pockit card?