If your account has been debited but no goods have been supplied, we can check the transaction for you. Please contact us from your account with all the relevant information related to the transaction.
Articles in this section
- Are there any Limits?
- What is a pending payment?
- My card payment has been declined
- My Pockit account has been debited but no goods have been supplied.
- Why does my application show up on Equifax/my credit rating?
- Who do I contact to complain?
- Will I be paid interest on the funds that are paid into my Pockit account?