I haven't received my transfer within the expected time, what shall I do now? Adrian, Pockit Team. November 15, 2017 17:42 Updated Follow If you have waited 3 working days and it has not been received please contact us and we will investigate. Related articles How long will my transfer take to reach my account? How long does a load take to show up in my account? What type of card is my Pockit Card? Reset my password How can I check my balance?