In some instances, a merchant is able to force through an offline transaction on your card that has been authorised but not taken.
If you do not have enough cash in your Pockit account to cover the cost of the transaction this will cause you to go into a negative balance.
If this occurs you will need to add money into your Pockit account to cover the negative balance created by this transaction.
There is no penalty fee for this. Though we reserve the right to temporarily restrict or close your account if you don't add money to your account to cover the negative balance.