Can I contact you from another email address? Amy-Lee September 17, 2021 21:42 Updated Follow We can only respond to emails from the email address registered on your account. Need to change your email address? See how to do it. Related articles Can I speak to Pockit on behalf of the account holder? How to make a complaint? Why my account is under review? What to do if you lost your Pockit card? Is my money safe?