Skip to main content

Submit a request
Sign in

Sign in
Submit a request

Pockit Help Center
Help Centre
Your Pockit account 🏦
Troubleshooting

Articles in this section

What to do if you haven't received a verification email?
What to do if you forgot your login details?
What to do if you're unable to access your Pockit account?
What to do if you can't log in to your Pockit account because your phone number has changed?
What to do if your statement seems incorrect?

What to do if your statement seems incorrect?

Amy-Lee

December 14, 2020 13:41
Updated

Firstly, please check these questions:

Account has been debited and the ordered product has not arrived?
Noticed an unauthorised transaction on your statement?

None of the above? Please, contact us.

Was this article helpful?

6 out of 46 found this helpful

Have more questions? Submit a request

Related articles

How can I contact Pockit?
What to do if you don't recognise a transaction?
What to do if your account has been debited but your goods have not arrived?
How to make a complaint?
How to refresh your balance?

Pockit Help Center