What to do if your contactless prepaid Mastercard® is damaged? Amy-Lee May 11, 2022 14:20 Updated If your Pockit card has been damaged please follow these steps: Block your card to protect your account. See how do it Order a replacement card. See how do it Related articles How to replace your contactless prepaid Mastercard®? How can I contact Pockit? What to do if your contactless prepaid Mastercard® payments keep getting declined? How to block / unblock your contactless prepaid Mastercard®? What to do if your contactless prepaid Mastercard® has just arrived and doesn't work?