Your Pockit account 🏦
Balance, statements, logging in, troubleshooting and more
- How do I check where I am against my limits?
- What's the difference between the Pockit app and the web account?
- How to check your Pockit account's type?
- How to keep your Pockit account safe?
- How to check your Pockit balance?
- How to refresh your balance?
- How to download a statement of transactions?
- How to set up Direct Debits?
- What to do if you haven't received a verification email?
- How to log in to your Pockit account?
- What to do if you forgot your login details?
- What to do if you can’t remember your security question/answer?
- What to do if you need to add more than £3,000/month in to your Pockit account?
- What to do if you're unable to access your Pockit account?
- What to do if you can't log in to your Pockit account because your phone number has changed?
- How to reset your phone number?
- How to reset your password?
- How to change your password?
- How to change your email address?
- Why my account is under review?
- How to change your date of birth?
- How to update your name(s) or title?
- How to update your address?
- How to update your phone number?
- What to do if your statement seems incorrect?
- How to refer a friend?
- Is my money safe?
- How to close your Pockit account?