Pockit card & PIN 💳
Card activation, limits, troubleshooting and more
- What to do if you received a prompt to authorise online 3D secure transaction you don't recognise?
- How to authorise online 3D secure transactions in Mobile App and Web Account?
- Where can I use my Pockit card?
- Can I use my Pockit card to make purchases using PayPal?
- How much money can you spend on your Pockit card online or in-store?
- Can I go overdrawn?
- How to withdraw cash at ATM?
- How to block/ unblock your Pockit card?
- How much money can you withdraw from your Pockit card at ATM?
- How to order an additional card?
- What is the difference between shared and separate balance additional cards?
- How to activate my Pockit card?
- How to activate contactless payments?
- Where can I find my Pockit card's PIN?
- How to change your Pockit card PIN?
- How to find my Pockit card token?
- How long is my Pockit card valid for?
- Can I use Apple Pay or Android Pay?
- What to do if your Pockit card has just arrived and doesn't work?
- What happens when your Pockit card expires?
- What to do if your Pockit card is captured by an ATM?
- What to do if the ATM does not dispense your money?
- How to order a replacement Pockit card?
- What to do if your Pockit card hasn't arrived?
- What to do if your Pockit card has been stolen?
- What to do if you've damaged your Pockit card?
- What is 3D secure (MasterCard SecureCode®)?
- How to change my mobile number for 3D secure (MasterCard SecureCode®)?
- What to do if your contactless payments keep getting declined?
- What to do if you've entered the 3D secure (MasterCard SecureCode®) One Time Password incorrectly?