Troubleshooting (3)

What does Pockit accept to verify your account?

Why my account is under review?

What does Pockit accept as a proof of source of funds in your Pockit account?

What to do if you're unable to access your Pockit account?

What to do if you haven't received your cashback?

What to do if you've topped up your account but the available balance hasn't been updated yet?

How can I contact Pockit?

Where else can I get help?

How to make a complaint?