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What is Pockit?
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Who can open a Pockit Account?
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Can I open a Pockit account without a driving license or passport?
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What are my account limits?
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How can I increase my account limits?
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How can I check where I am against my account limits?
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When will my money arrive in my Pockit account?
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How can I add money via bank transfer?
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Can I receive my salary and benefits into my Pockit account?
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How can I add cash to my Pockit account?
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Where can I find my barcode to add cash via Paypoint?
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I haven't received my cash deposit, what do I do?
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Where can I use my Pockit card?
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How much money can I spend on my Pockit card online or in-store?
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Why is my card payment pending?
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How can I send money in the UK?
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How long does it take for a UK transfer to send?
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How much money can I send in the UK?
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What is a Direct Debit & how does it work?
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Does my Pockit account support Direct Debit?
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How do I cancel a Direct Debit?
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Where can I find my barcode to get cash out via PayPoint?
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How can I get cash out without using an ATM?
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Are there fees for taking out cash via PayPoint?
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How to add money using a debit card?
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How to pay in your salary and benefits?
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How to add money to your Pockit Account?
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Do I have to sign or commit to anything to get paid early?
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What’s the benefit of getting paid early?
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What benefits can be paid early?
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What is an Income Advance and how does it work?
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How can you access Income Advance?
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Do you need a good credit score to access Income Advance?
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How does a Pockit prepaid Mastercard® work?
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How long is your Pockit card valid for?
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How to authorise online 3D secure transactions in Mobile App and Web Account?
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Can you use Pockit’s additional joint cards to teach your teenager how to budget and spend their money responsibly?
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Can you use Pockit’s additional joint cards to split bills with flatmates?
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How long does it take to transfer money to your additional card?
Manage cash
Add or get cash out, troubleshooting and more
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Will you ever change how you offer cashback?
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Will I receive Cashback in addition to special offers or promotions?
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Is there a limited number of times I can earn Cashback at a participating retailer?
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What does Pockit accept to verify your account?
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Why my account is under review?
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What does Pockit accept as a proof of source of funds in your Pockit account?