What if I can no longer access the email account my gift card was sent to?

Published on: 2024-10-30 11:39:27 +0000

If you no longer have access to the email account where the gift card was sent to, you’ll need to update the email address linked to your Pockit account and then contact our partner, Prizeout, who can then forward the gift card to your new email address.

1. You can update your email address linked to your Pockit account by clicking here.

Once updated, you can reach out to Prizeout by clicking here to confirm the change and have the previous card sent to your new email address.