How to authorise online 3D secure transactions in Mobile App and Web Account?

Created by Pockit Help, Modified on Tue, 18 Oct 2022 at 10:43 AM by Pockit Help

As of December'21 you are able to authorise your online 3D secure transactions via:



  1. SMS One Time Password sent to your registered phone number

  2. Straight from the Pockit app or your web account


Here's how to authorise your online 3D secure transactions quickly & easily in the Pockit app:



  1. When going through with purchasing the product/service please select biometric option and follow the prompts showing on your mobile device by clicking on the notificationImage_from_iOS.png

  2. Once you have opened your Pockit app, you will be given the option to continue or reject this payment                                                                           Image_from_iOS__7_.png

  3. If you recognise the transactions tap "Continue" and enter your security answer to authorise the transactions                                                                     Image_from_iOS__6_.png

  4. All done. You online transaction has been authorised. Now you can return to the merchant's payment page to continue.


See more on what to do if you didn't request the transaction.


Here's how to authorise your online 3D secure transactions quickly & easily in your web account:



  1. When going through with purchasing the product/service please select biometric option and ensure you are logged in your web account to follow the prompts showing on screen.


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         2. You will be given the option to continue or reject this payment by selecting " I didn't request this"         


        3. If you recognise the transactions tap "Continue" and enter your security answer to authorise the                 transactions.                                                               


 


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         4. All done. You online transaction has been authorised. Now you can return to the merchant's payment page to continue.


See more on what to do if you didn't request the transaction.


Here's how to authorise your online 3D secure transactions quickly & easily in your web account: