You purchased multiple gift cards but only received an email for one. Where are your other gift cards?

With certain email accounts, gift card emails can get threaded together. Please check the email of the gift card you received to see if other emails are tethered to that email. This can especially be an issue with Gmail accounts. 


If you have confirmed that this is not the issue, please contact Prizeout to have the gift card resent as quickly as possible. 


If you have created a Prizeout account, you can view and access any purchased cards there.


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