Can I open a Pockit account for another person?

Published on: 2024-10-17 14:19:41 +0100

Opening a Pockit account for another person isn't generally allowed because Pockit accounts are designed to be personal, with each account tied directly to the individual who owns it. This means that each user must go through the verification process using their own identity and address documentation. However, there are specific circumstances where managing someone else's financial affairs might be necessary, such as through deputyships or power of attorney.

1. Deputyships

A deputyship is a court-appointed role that allows an individual (the deputy) to manage the financial affairs of someone who lacks the mental capacity to do so themselves. This is often used in cases involving vulnerable adults.

• Legal Documentation: To manage a Pockit account under a deputyship, you’ll need to provide the official court order that grants you deputyship over the individual’s affairs. We will also require proof of ID from you.

• Account Access: Once we have verified your deputyship, you’ll be able to manage the account on behalf of the individual, including making payments, receiving funds, and overseeing their financial activities.

2. Power of Attorney (PoA)

Power of Attorney is a legal document that allows one person (the attorney) to act on behalf of another person (the donor) in financial matters. This can be useful if the individual is physically unable to manage their own affairs but still has mental capacity.

• Legal Documentation: If you have Power of Attorney, you’ll need to provide us with the relevant PoA document that specifies your authority over the individual’s financial affairs. We will also require proof of ID from you.

• Account Management: Similar to deputyship, once verified, you can manage the Pockit account under the authority granted by the PoA.

How to set up management through Deputyship or PoA

If you hold a deputyship or Power of Attorney and need to manage someone’s Pockit account:

1. Contact Customer Support: Reach out to our customer support team to inform them of your situation.

2. Provide Documentation: Submit the necessary legal documents, such as the court order or PoA document and accompanying ID.

Verification Process: We will review and verify the documents, after which you’ll be granted access to manage the account.