I can't change my plan, what should I do?

Published on: 2024-10-17 15:05:07 +0100

There are a few reason why you may be unable to change you plan at this moment, a few common causes are:

• Your current balance will not allow you to pay the fee if you are upgrading your account

• You have already changed your plan to the plan you are selecting and must wait for this to take effect

• Your account is currently suspended / under review

If none of the above apply to your situation please reach out to us via the chat function or by sending us an email.