How can I change my address?

Published on: 2024-10-17 14:31:04 +0100

Here's how to change your address in the Pockit app:

1. Log in to your Pockit app

2. Tap on the "Account" tab at the bottom of the screen

3. Tap "Profile"

4. Tap "Update" next to your address

5. Enter your postcode and select your new address for the list. Can't find the right address? Tap "My address is not listed" and enter your new address manually

6. Your address has been updated!

Here's how to change your address in your web account:

1. Log in to your Pockit web account

2. Click in the top right-hand corner (look for your initials)

3. Click "Settings" in the drop down menu

4. Click "Update" next to your address

5. Enter your postcode and select your new address for the list. Can't find the right address? Tap "My address is not listed" and enter your new address manually

6. Your address has been updated!

Please note that we may ask you to upload additional documents before we can change your residential address. To do this you'll need to use the Pockit app. 

Click here to see what documents we can accept.