How to update your security question/answer?
Published on: 2022-10-18 10:43:23 +0100
You can update your security question quickly and easily in the Pockit app or in your web account.
Here's how to update your security question in the Pockit app:
- Log in to your Pockit app.
- Tap on the "Account" tab at the bottom of the screen.
- Tap on "Profile" tab and select "Security details" from the list
- Tap "Reset security answer"
- Select a new security question and answer
- Enter an SMS code (OTP) we sent to your registered phone number to verify you're who you say you are.
- Your security question/answer has been updated!
Here's how to update your security question in your web account:
- Log in to your Pockit web account
- Click in the top right-hand corner (look for your initials)
- Click "Change security question" in the drop down menu
- Select a new security question and answer
- Enter an SMS code (OTP) we sent to your registered phone number to verify you're who you say you are.
- Your security question/answer has been updated!