How long does the UK transfer take to reach the recipient's account?

A UK transfer may take up to 2 hours to reach the recipient (subject to satisfactory checks).

It may take longer if we need to confirm your details. We’ll email you to confirm some of the details such as the source of the funds or the reason for the transfer. Please watch out for our emails and get back to us with the information we need as soon you can, so we can get your transfer going.

If your transfer has not arrived in 3 working days, please contact us via the in-app chat function, or by sending an email to pockit@help.com.