How can I cancel a subscription/recurring payment?

Published on: 2024-10-22 14:38:34 +0100

To cancel a subscription or recurring payment you will need to cancel this with the merchant directly as this cannot be done directly from your Pockit account.

Please see below some examples of subscriptions & recurring payments:

• All streaming services such as Netflix, Disney+, Hula, WWE Network, Crunchyroll etc

• Amazon Prime, Amazon Video, Audible

• Playstation/Xbox monthly/annual subscriptions

• Meal prep services such as HelloFresh, Graze, Gousto

Important notice: When browsing online it is important to take note of the services that you are signing up for as you may be signing up for a subscription service after a free trial period, these payments cannot be disputed due to Mastercard’s dispute scheme rules.

Please note that until you cancel your subscription with the merchant they will continue to attempt to take payment from your account, it's important that you cancel your subscriptions as soon as you no longer require the service to prevent unwanted charges.