What is Refund Protection?

Published on: 2024-10-25 10:30:27 +0100

Refund Protection insurance protects you from financial losses if you are unable to use or return an eligible purchase.

To enjoy this feature you’ll need to be on the Pockit “Extra” or “Fast Track to Credit” membership plan. To learn more about the different plans click here.

Eligible items

• Items valued over £50 and up to £1,000.
   

Scope of Coverage

• Non-delivery of your purchase

• Retailer not refunding eligible returns

Limit of Coverage

• Up to £1,000 maximum for all kinds of eligible items, including mobile phones
  
  

Conditions of Coverage

• The coverage within the 90 days of purchase includes the item’s purchase price or £300, whichever is less.

• Refund Protection allows up to a maximum of £600 to be claimed in any 12-month period.

• Shipping costs of up to £50 are covered.