What will happen to my declined payment in?

Published on: 2024-10-17 14:45:08 +0100

Inbound transfers are typically returned to the sending account within 5 working days, via an automated process completed by our payment partner Modulr.

There may be instances where we ask you to provide the source of funds before we can accept a payment into your account, this is to comply with our legal and regulatory requirements surrounding Anti-Money Laundering (AML). 

The most common reasons for funds being declined is due to account reviews or account limits.

Please click here if your account is under review.

Please click here to see how to check your limits