What if I miss one or more Direct Debit payments?

Published on: 2024-10-22 14:55:00 +0100

When you miss a Direct Debit payment, the merchant will try to take it again at a later time that same day. If you miss the second payment attempt that day, the merchant may try to take the money one or more days later on. Pockit will notify you in advance when Direct Debits will be taken, and also if you do not have enough funds in your account to cover the bill.

Missing multiple Direct Debit payments may negative impact you in numerous ways:

• Pockit may not be able to offer you the Direct Debit feature anymore.

• It may negatively impact your credit score, which could make getting credit products more difficult in the future.

• The merchant may no longer allow you to pay using Direct Debit, and/or enable you to continue using their services.

It is important to inform the merchant as soon as possible if you are experiencing any money worries that could cause you to miss a Direct Debit payment.