What to do if you can't log in to your Pockit account because your phone number has changed?

Created by Michael Hayden, Modified on Tue, 18 Oct 2022 at 10:43 AM by Michael Hayden

Your phone number has changed since you signed up to Pockit? Fear not!

Please follow these steps:

  1. Log in to your Pockit account on any other of your trusted devices and update your phone number. For example, you're trying to sign in to your account via the Pockit app and you're also signed in to your web account; use the latter to update your phone number and try signing into your Pockit app again. See how to update your phone number.

  2. If you don't have access to your other trusted devices you will need to reset your phone number. See how to reset your phone number.