Why can’t I close my account?

Published on: 2024-10-18 09:54:52 +0100

There are a few common reasons why you may not be able to close your account. Below is a list of a few common reason that you may want to consider:

• You have money left in your account

• You have additional active cards

• You have a negative balance

• Your account is under review

If none of the above reasons apply please contact us via our chat function or by sending an email.