Using your Pockit card

0. Where can I use my Pockit card?

1. How much money can I spend on my Pockit card online or in-store?

2. Why is my card payment pending?

3. Why did my card payment decline?

4. Are there fees for using my Pockit card?

5. When will my refund be added to my balance?

6. Can Pockit cancel a purchase on my card?

7. How can I cancel a subscription/recurring payment?

8. I have blocked my Pockit card's PIN, what should I do?

9. The ATM did not dispense my cash, but the money has come off my balance

10. A merchant does not accept prepaid cards, what should I do?

11. Can I use my Pockit card abroad?

12. Are there fees for when I use my Pockit card abroad?

13. What is 3D secure (3DS)?

14. How do I authorise online 3DS transactions?

15. How do I dispute a card payment?

16. How long does a card payment dispute take?

17. What is a chargeback & how does it work?