If you are dissatisfied with Pockit, or the level of service Pockit has provided you with, please contact us using one of the below convenient ways:
- Email: firstname.lastname@example.org
- Live chat: chat with us in your web account
- Post: Pockit Ltd PO Box 1379, Newcastle Upon Tyne NE99 5FG
When contacting us, please provide:
- your name
- your nine-digit customer reference number
- the reason for your concern.
For us to be able to provide you with a prompt response, please include as much relevant information as possible to assist us.