Where else can I get help?
Charities and organisations who can offer advice, help and support if you're in difficult circumstances.
| Access to benefits | Citizens Advice Help To Claim service can support you through your application for universal credit | Phone: England: 0800 144 8 444 England textphone: 18001 0800 144 8 444 Wales: 08000 241 220 Wales textphone: 18001 08000 241 220 Scotland: 0800 023 2581 Website |
Turn2Us have a useful benefits calculator which can help you understand what you are entitled to. | Website | |
Working Families have a useful guide on the benefits available to people in work. | Website | |
Check how to get a Budgeting Loanto help pay for:
| Website | |
| Heating & energy | Check Citizens Advice on how to claim a temporary credit if you can't afford to top up your meter | Website |
| Check Citizens Advice on how to get extra support from your energy supplier | Website | |
| Financial difficulties — charities that offer free independent debt advice. | StepChange | Phone: 0800 138 1111 |
| My money steps from National debt line | Phone: 0161 640 5212 | |
| Debt support trust | Phone: 0800 085 0226 | |
| Debt advice foundation | Phone: 0800 043 4050 | |
| The money charity | Phone: 0207 062 8933 | |
| Housing | Shelter offer housing advice, support and legal services to anyone living in poor housing or at risk of homelessness in England and Scotland in the UK. | Phone: 0808 800 4444 |
| Crisis | ||
| Homeless Link | ||
| Emmaus | ||
| St. Mungos | ||
Centrepoint run a service called Nightstop providing emergency accommodation in volunteer homes across the country. | ||
| Domestic Violence | The National Centre for Domestic Violence provides a free, fast emergency injunction service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation. | Phone: 0800 970 2070 |
Women's Aid supports domestic violence survivors through advocacy and practical support. | ||
Refuge offer specialist support for women and children experiencing domestic violence. | ||
| Asylum seekers and refugees | The Red Cross helps newly arrived migrant living in the UK with travel vouchers, food parcels, small amounts of cash, benefits and careers advice and adjusting to life in the UK. | |
| Financial exploitation | Stop Loan Sharks provide specialist support, help and advice for victims of loan sharks. | |
| Bereavement | Cruse provides a specialist support and information for bereaved people across the UK. | Phone: 0808 808 1677 |
| Relationship Breakdown | Check Citizens Advice's guide for making practical arrangements around shared finances, living and children when a relationship ends. | |
Gingerbread provides support for single parent families and can advise on separation, benefits, child tax credits work and housing. | ||
| Mental health | Mind can help guiding through the types of mental health problems, where to get help, medication and alternative treatments. | Phone: 0300 123 3393 or text 86463 Website |
Rethink Mental Illness have information about different types of mental illness, diagnosis and treatments as well as support groups around the country. | Website | |
SANE provide practical help, emotional support and specialist information to individuals affected by mental health problems, their family, friends and carers. | Phone: 0300 304 7000 Website | |
YoungMinds Crisis Messenger is a free, 24/7 support line for young people going through a mental health crisis. All texts are answered by trained volunteers, with support from experienced clinical supervisors | Text YM to 85258 More information | |
| Depression/anxiety | Mind have a team that provides information on a range of topics including: types of mental health problems, where to get help, medication and alternative treatments. They can also signpost you services offering help and support in your local area. | Phone: 0300 123 3393 or text 86463 Website |
| Drug addiction | NHS provides drug support services across the country | Website |
| Alcohol addiction | NHS provides alcohol support services across the country | Website |
| Gambling addiction | GamCare aims to help problem gamblers, as well as their friends and families by providing advice and face to face counselling. | Phone: 08088020133 Website |
Gordon Moody Association offers residential courses for whose who have problems with gambling. | Phone: 01384 241292 Website | |
| Serious long term illness | The People Hub works to empower people with long-term health conditions and disabilities through knowledge sharing. | Head to sheets 3 and 4 from here. |
MacMillian offers a range of support services and advice, including money worry advice. | Phone: 0808 808 00 00 Website | |
| Social Isolation | WaveLength gives media technology (radios, televisions and tablets) to lonely people living in poverty. | You need to be referred but can find more information on how to apply for this service on the website |
| Living with a learning disability | Mencap Learning Disability Helpline provides advice and information on all issues relevant to people with learning disabilities and their families. | Phone: 0808 808 1111 Website |
Support you may find useful if you have a disability or a physical or mental health condition
| Mental health | Mind can help guiding through the types of mental health problems, where to get help, medication and alternative treatments. | Phone: 0300 123 3393 or text 86463 Website |
Rethink Mental Illness have information about different types of mental illness, diagnosis and treatments as well as support groups around the country. | Website | |
SANE provide practical help, emotional support and specialist information to individuals affected by mental health problems, their family, friends and carers. | Phone: 0300 304 7000 Website | |
YoungMinds Crisis Messenger is a free, 24/7 support line for young people going through a mental health crisis. All texts are answered by trained volunteers, with support from experienced clinical supervisors | Text YM to 85258 More information | |
| Depression/anxiety | Mind have a team that provides information on a range of topics including: types of mental health problems, where to get help, medication and alternative treatments. They can also signpost you services offering help and support in your local area. | Phone: 0300 123 3393 or text 86463 Website |
| Drug addiction | NHS provides drug support services across the country | Website |
| Alcohol addiction | NHS provides alcohol support services across the country | Website |
| Gambling addiction | GamCare aims to help problem gamblers, as well as their friends and families by providing advice and face to face counselling. | Phone: 08088020133 Website |
Gordon Moody Association offers residential courses for whose who have problems with gambling. | Phone: 01384 241292 Website | |
| Serious long term illness | MacMillian offers a range of support services and advice, including money worry advice. | Phone: 0808 808 00 00 Website |
| Social Isolation | WaveLength gives media technology (radios, televisions and tablets) to lonely people living in poverty. | You need to be referred but can find more information on how to apply for this service on the website |
| Living with a learning disability | Mencap Learning Disability Helpline provides advice and information on all issues relevant to people with learning disabilities and their families. | Phone: 0808 808 1111 Website |
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